Handling one irate passenger when there is a delay or flight cancellation is hard enough. Having to manage entire hordes of passengers when there is a disruption in the flights requires a specialized solution. This is where we come in. Read on to find out how we can help you delight your passengers even when […]
Handling Groups During Flight Disruption Read More »
Here is a succinct write-up on why keeping close track of your Net Promoter Score is vital to your business. Here’s a hint. It will help you retain old customers, get new ones, and improve your overall customer experience. Read more…
Why NPS (Net Promoter Score) survey is very essential? Read More »
When travel picks up, there will be a need to hire new support staff and train them to deal with the inevitable deluge of customer support requests. If you want to save money by hiring the least amount of people possible but still deal with heavy customer support request volume, consider a chatbot. Read more…
Can Chatbots/Virtual Assistants Help Airlines Bounce Back When Travel Revives? Read More »
Airline disruption can cause chaos and tons of lost passengers if not handled effectively and quickly. We go into how much damage a sudden rescheduling/cancellation can do to your customer’s confidence and also how you can win them back even after disruption with best-in-class software. Read more…
What Is Airline Disruption Management Software? Read More »
Airlines, hotels, and travel agents are rushing to offer various travel insurance products to boost passenger confidence in traveling. But there’s little evidence that that’s working. Here’s what experts recommend you do instead. Read more…
Are travel insurance products truly helpful to air travelers or do they need more? Read More »
Are you a technology consultant or an online influencer who countless people see as a source of great advice on IT products? We have an offer you cannot refuse—resell our products at attractive commissions without any need for product development. Read on to find out the key benefits and how you can collaborate with us.
Inviting reseller for travel agency solution Read More »
Learn more about how the AI-based tool Qrobo can help you as a travel agent by automatically notifying your clients about flight cancellations and delays. You will be surprised at what you are missing out on with regards to customer loyalty and revenue without Qrobo. Read more…
AI-Powered Qrobo for Real-time Notification of Airline Rescheduling/Cancellations Read More »
An interesting read on how New Distribution Capability (NDC) started and went on to be immensely useful to airlines. It also details how companies like Emirates are uniquely using NDC to serve their customers better and reduce their distribution costs. Read more…
How can airlines reduce their distribution cost through NDC? Read More »
Government employees are supposed to book tickets for official purposes through their national carrier. Since booking tickets through GDS and travel agents is disadvantageous to both the government and the airline due to high commissions, it is prudent for airlines to create a specialized storefront for government travelers. Read more…
Should airlines create a specialized online storefront for Government travelers? Read More »
Flight tickets are only a small part of the cost of the Hajj and Umrah pilgrimage undertaken by millions every year. The article delves into how airlines can provide much more value to the passenger and optimize their revenue by serving as a travel marketplace and offering pilgrims a fully packaged journey in partnership with
Can airlines move up the value chain and provide a fully packaged Hajj pilgrimage? Read More »
