Blogs

Flight delays are an inevitable part of air travel, often disrupting operations and creating challenges for airlines to maintain customer trust.

Airline consolidators are companies or agencies that purchase bulk tickets directly from airlines at discounted rates and then resell them to travel agents or consumers at a lower price than what’s available through traditional sales channels.

A Passenger Service System (PSS) is a suite of software applications that airlines use to manage all passenger-related activities, from the moment they book a flight until they land at their destination.

Infiniti Software Solution is happy to participate in this year’s T2RL Engage 23 from September 18th to 20th, 2023! Guess where? At the

As the pandemic eases, travel agents need to be prepared to effectively handle the large number of people who are

Before the pandemic brought the travel industry to a halt, airlines were using ancillary sales to generate billions of dollars

Before covid, airlines have had great success in using O&D bid price-based revenue management to fill flights with high yield

In a world where the travel sector has been battered by strict lockdown and curfews, it makes sense for airlines

Post covid, airlines are desperately looking for ways to boost revenue. We argue that boosting your revenue requires you to

Here, we explore why NDC has largely failed to bring down the distribution costs of airlines, which are among their

Handling one irate passenger when there is a delay or flight cancellation is hard enough. Having to manage entire hordes

Here is a succinct write-up on why keeping close track of your Net Promoter Score is vital to your business.

When travel picks up, there will be a need to hire new support staff and train them to deal with

Airline disruption can cause chaos and tons of lost passengers if not handled effectively and quickly. We go into how

Airlines, hotels, and travel agents are rushing to offer various travel insurance products to boost passenger confidence in traveling. But

Learn more about how the AI-based tool Qrobo can help you as a travel agent by automatically notifying your clients

An interesting read on how New Distribution Capability (NDC) started and went on to be immensely useful to airlines. It

Government employees are supposed to book tickets for official purposes through their national carrier. Since booking tickets through GDS and

Flight tickets are only a small part of the cost of the Hajj and Umrah pilgrimage undertaken by millions every