Airline

Airline disruption can cause chaos and tons of lost passengers if not handled effectively and quickly. We go into how much damage a sudden rescheduling/cancellation can do to your customer’s confidence and also how you can win them back even after disruption with best-in-class software. Read more…

Airlines, hotels, and travel agents are rushing to offer various travel insurance products to boost passenger confidence in traveling. But there’s little evidence that that’s working. Here’s what experts recommend you do instead. Read more…

Learn more about how the AI-based tool Qrobo can help you as a travel agent by automatically notifying your clients about flight cancellations and delays. You will be surprised at what you are missing out on with regards to customer loyalty and revenue without Qrobo. Read more…

An interesting read on how New Distribution Capability (NDC) started and went on to be immensely useful to airlines. It also details how companies like Emirates are uniquely using NDC to serve their customers better and reduce their distribution costs. Read more…

Government employees are supposed to book tickets for official purposes through their national carrier. Since booking tickets through GDS and travel agents is disadvantageous to both the government and the airline due to high commissions, it is prudent for airlines to create a specialized storefront for government travelers. Read more…

Flight tickets are only a small part of the cost of the Hajj and Umrah pilgrimage undertaken by millions every year. The article delves into how airlines can provide much more value to the passenger and optimize their revenue by serving as a travel marketplace and offering pilgrims a fully packaged journey in partnership with